Returns Policy

I am sure that you will be delighted with your purchases from Katiepie Designs but for your peace of mind I am happy to offer a money back guarantee on all unpersonalised items. Simply contact Katiepie Designs within seven days of receiving your item and return it in the original condition and packaging within an agreed time limit. A refund will then be issued less postage and packing and relevant bank charges.

Personalised items can only be returned if damaged in transit. In the case of all damaged items a full refund or replacement item will be offered.